Solving problems and making decisions
This course will develop your knowledge of how to define, investigate and analyse problems and how to evaluate your options.
Section 1: Defining, investigating and analysing problems
In this section, you will learn how to describe a problem, its nature, scope and impact.
Section 2: Evaluating options
You will discover how to gather and interpret information to identify possible solutions to a problem.
Section 3: Data and information
This section covers how to evaluate options to make a decision. You will also learn about decision making techniques to evaluate options to arrive at the best solution.
Section 4: Planning techniques
You will cover how to plan, monitor and review the implementation and communication o decisions.
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